Privacy Policy

We take your privacy seriously. Below are the main points of our privacy policy:

• No Sale of Data: We do not sell customer data to third parties or use tracking cookies. All collected data is strictly used to provide and maintain the functionality of our service and to deliver security alerts.
• Data Collection for Alerts: Our agent collects Windows operating system security data to generate relevant alerts for you from your system. We only store your alert data for a maximum of 90 days per account via the website, after which it will be automatically erased to protect your privacy.
• Commitment to Security: We handle all personal and collected data securely guarding against unauthorized access or misuse.
• Data We Collect: Basic information from normal website activity (user agent, IP address, etc.), email for login activity, and relevant native security logs collected by our agent, including check-in times for agent health and viability.
• User Control of Data: You have control over your alert data. You can access or delete it anytime through the website.
• Transparency: We will notify you of any significant changes to this privacy policy. If you have any questions or concerns, feel free to contact us at .

Terms of Service

Below are the key terms you agree to when using SaffireShield:

1. Acceptance of Terms: By downloading, installing, or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not download, install, or use the Service.
2. Description of Service: SaffireShield is a security application designed to:
   • Lock down the user's desired installation directory to be accessed only by the application itself and accounts with elevated permissions (system and admin users).
   • Run with elevated privileges to ensure comprehensive security monitoring.
   • Maintain persistence to provide continuous protection.
   • Parse and monitor Windows operating system security events.
   • Store security-related data securely (e.g. user creation events, login information, network connections, etc).
   • Detect anomalous activities and recommend appropriate responses.
   • Communicate with the saffireshield.com web application for alerting and providing visual insights.
   • Maintain a desired monitoring state e.g ensure logging is configured, enabled, etc.
   • Enable and monitor Windows Defender and Windows Firewall to ensure they are active and configured for security.
   • Note: If you already have an antivirus (AV) installed, enabling Windows Defender may cause conflicts. However, the service will continue to function and provide security features even with such conflicts.
   Our Service is designed for users who may not be highly skilled in technology but want detection against hacker activities, similar to how enterprise security centers detect threats.
3. User Responsibilities: By using our Service, you agree to:
   • Use the Service only for lawful purposes.
   • Not attempt to decompile, reverse engineer, disassemble, or otherwise reduce the Service to a human-perceivable form.
   • Not attempt to gain unauthorized access to any part of the Service or its related systems or networks.
   • Keep your account credentials confidential.
4. Data Collection and Privacy: We value your privacy and are committed to protecting your data. We will not sell your data to any third party or use tracking cookies. We will collect data that is relevant to providing high-value security alerts for your protection. For more details on how we handle your data, please refer to our Privacy Policy.
5. Limitations of Use: The Service is limited to a maximum of 10 agents per account. While we make every reasonable effort to deliver all security alerts in a timely and reliable manner, technical limitations such as rate limits, network interruptions, and system load may occasionally impact delivery. By using the Service, you acknowledge and accept that delays or missed alerts may occur under certain circumstances.
6. Limitation of Liability: To the fullest extent permitted by law, Reveal Operations LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
   • Your access to, or use of, or inability to access or use the Service.
   • Any unauthorized access, use, or alteration of your transmissions or content.
7. Termination: We may terminate or suspend your access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
8. Governing Law: These Terms shall be governed and construed in accordance with the laws of the State of Texas, United States of America, without regard to its conflict of law provisions.
9. Changes to Terms: We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
10. Contact Us: If you have any questions about these Terms, please contact us at .
11. Disclaimer: Saffire Shield is provided on an "as is" basis. While we strive to provide robust protection, we cannot guarantee that our Service will catch all hacker activity. Advanced hackers may bypass security tools, and it is a continuous catch-and-mouse situation. However, this application aims to enhance your security through a defense-in-depth approach, offering valuable assistance in detecting and responding to security threats.

Minimum System Requirements

To ensure optimal performance, please ensure your system meets the following requirements:

• Operating System: Windows 10 or Windows 11 (64-bit).
• Runtime: .NET 8.0 Framework (self-contained executable).
• Disk Space: At least 1 GB of free space for installation and logs.
• Memory: Minimum 60 MB of RAM. (If many events need to be processed over 100MB)
• Permissions: Administrator privileges required for installation and runtime to ensure full functionality.
• Network: Internet connection required for alerts and dashboard communication.